![]() Finally, 6) while checking out, Mr Vikas backed out of his offer AGAIN and falsely stated I WAS GIVEN "A PACKAGE", hence contradicting his earlier statement during laundry. 6) Inspite of my repeated requests well on time before check out, the bill wasnt prepared till the moment i had to check out. 5) One of the room service staff entered my room without knocking and took water bottle without asking permission. This lead to me missing my lunches a few times. Also they tend to wait for other customers to share the cab. 4) Quite a no of times, transport was never on time. I also left a note in his office while checking out but never got a call back. 3) The general manager was never interested in taking my feedback inspite of leaving message for him everyday. 2) The breakfast was never served on time and i was late for office everyday. I had to struggle a lot to get that cancelled. Following is what happened 1) I was billed for laundry and Mr Vikas abruptly backed out of his offer he made telephonically saying laundry comes under "package" and I WASN'T GIVEN A PACKAGE. I stayed there for 18 days out of which i used transport for 12 days. I was also offered a pair of complimentary laundry daily and was also assured that the breakfast would be served timely so that i wont get late to work. The quote made by him was Rs 2250 for stay and Rs 300 for transport. I had clearly told them that I require accomodation and transport for office from the hotel. Following is what i faced I booked telephonically through their customer service agent Mr Vikas Singh. I came here for an official trip from 01 oct 18 to 18 Oct 18 and stayed there at room no 101. Instead i left with a frustrating experience. Not for once did i get any apology for the following i faced. They treat customer as a burden and dont hesitate in lying openly. They display nil professionalism and appear hardly interested in their jobs, besides they lack ethics. Good hotel but The staff here is hardly trained in any aspect of customer dealing. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort.Wyndham Grand Cancun All Inclusive Resort & Villas.Hilton Tulum Riviera Maya All-Inclusive Resort. ![]() Hilton Hawaiian Village Waikiki Beach Resort.Hotels near Mahatma Jyotiba Phule Rohilkhand University Bareilly.Hotels near Indian Veterinary Research Institute.Bareilly Hotels with Allergy-free rooms.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |